ABOUT CONTACT FORMS

If you run a business, its important for customers to be able to contact you easily.  Whether they want to buy, sign-up or ask a question, a simple contact method is the first step to winning new business.

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Many websites start by putting an email address on their contact page. Others still use HTML mailto links. They seem like obvious solutions, however, just relying on an email address means you could be missing out on a better alternative.

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Contact forms can make everything easier and save you so much time, which is why I include a contact for with all new affordable, low cost websites, read on to find out more.

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1. PROTECT YOUR INBOX FROM SPAM

There's no avoiding spam 100%, but there are some ways you can limit it. One way is to get rid of publicly displayed email addresses and use a contact form. This way toy have more control over the messages you get.

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For added care I include a reCAPTCHA function too. This ensures you only get genuine message and we keep the spambots at a safe distance. This ensures your contact form is fully protected.

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2.DEMONSTRATE PROFESSIONALISM

Having a clean and clear contact form makes your website look more professional. A displayed email address doesn't quite have the same effect. A contact form shows that you're organised and have invested time in your new affordable, low cost website.​

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3.KEEP TRACK OF YOUR MESSAGES

When someone fills in your contact form you'll get a notification. This helps you keep track of all messages coming through your new affordable, low cost website in a simpler way. Too many emails get lost in spam filters, leaving unhappy customers without replies, leading to lost business.

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4.SIMPLER FOR CUSTOMERS

The problem with an email address is that people have to come off your website to send you a message. They might not return once the message is sent. Having a website contact form cuts out the middle man. It allows customers to send you a message directly, with no hassle.

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5. GET ALL THE INFORMATION YOU NEED

When customers send email queries, there's usually missing information. They might forget to give you contact details to follow up. They may leave out reference numbers or product codes you need to solve their problems. This means there can be a lot of back and forth through emails while you chase up the missing information.

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With contact form, we can included boxes for customers to fill in that are specific to your business. That way you get everything you need in one quick and simple move, No more time wasted!

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You could include a subject/category box to save more time. Labelled queries can easily be directed to where they need to go. For example, you can direct sales related queries to your sales team.

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6. BOOST YOUR EMAIL LIST NUMBERS

Email is one of the most effective ways to stay in touch with your target market. Naturally you'll want to build an email list to keep people interested in your business.

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How you sign up subscribers can make all the difference. If the sign-up process is clunky or long-winded it can put people off. Having a smooth,simple way to sign people up can help boost your numbers, and therefore sales.

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With an affordable, low cost website from Websites by Jane I include a sign-up feature in your contact form, a simple tick-box if people want to sign up to your mailing list. 

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Add this to the newsletter feature that Websites by Jane include in all packages you have a powerful marketing tool.

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